Dr. Kami Hoss is a highly successful dentist and business owner. As an industry-leading professional, Dr. Hoss holds a master’s in craniofacial biology, a doctorate degree in dental surgery, and a post-doctorate in orthodontics and dentofacial orthopedics.
Operating out of San Diego, California, Dr. Hoss is the co-founder of The Super Dentists – a leading multi-specialty dental practice specializing in pediatric and orthodontic services. Utilizing state-of-the-art technology, their team of professionals are committed to providing safe and effective patient care.
What do you currently do at your company?
I own and operate a leading dental practice based out of San Diego, California. We have been in service for over twenty years and specialize in pediatric dentistry and orthodontics. Pediatric dentistry is a great solution for parents who want to keep their child’s teeth healthy. The American Dental Association recommends a comprehensive check-up every six months, so we help make the process easier on parents. Our orthodontic services are also one-of-a-kind. We specialize in advanced orthodontic treatment methods and have the ability to realign teeth in a matter of months as opposed to years.
How do you ensure client satisfaction?
Because we work with children, it is especially important that we make them feel comfortable and at ease. Taking a child to the dentist can sometimes be a challenge, so we want to make the process as smooth as possible. Our dentist’s use the latest dental technologies in order to provide safe and effective treatment.
What separates your business from the competition?
We are always working to reinvent and transform the dental experience. We have continuously been voted number one in our area, and it is due to the high level of service and care we provide on a daily basis. We value convenience and innovation, and want our patients to feel at ease during their visits.
What defines your way of doing business?
While we value our unwavering commitment to patient care, we also offer convenience. We have a program where adults can get their teeth looked after at the same time as their children, which patients appreciate. Our website also offers a wide range of online resources that patients can read through to ensure they understand our products and services.
What advice would you give to others aspiring to succeed in your field?
My advice would be to practice patience. It took a while for my wife and I to establish ourselves in the San Diego area, now twenty years later, we are a trusted name in dentistry. Re-evaluate whatever it is you think you need to improve on and try again. Mistakes are learning opportunities, and in the business world, you will encounter plenty. All you can do is improve and try again.
How do you stay on top of industry changes?
My wife and I consider ourselves to be lifelong learners. We are always researching the latest technological advancements, and discovering new ways to treat our patients. Our advanced orthodontic treatments are exclusive to our offices, and we are proud to offer the same results as traditional braces with less pain and discomfort.
What do you enjoy most about your field?
I genuinely enjoy what I do, and making people smile, is one of the best jobs in the world. We have the absolute pleasure of working with both children and adults. Our days are never the same, and we are forever grateful for the San Diego community.
What makes a great leader?
Great leaders are active listeners, they listen to understand as opposed to respond. I do my best to listen to all my staff members and I let them know that I appreciate their efforts day in and day out. I am a leader but I am also dependent on my team to be successful.
How do you overcome professional challenges?
I think self-awareness is key when it comes to handling rejection and setbacks. Take the time to understand what went wrong, and figure out how you can change the results the next time around.
What is your hiring philosophy?
We mostly look for individuals who work well on a team. We value open communication so we want people who are willing to collaborate with others. We also look for individuals who are positive and have a cheerful outlook on life.
How do you maintain a positive outlook?
By taking the time to unwind after a busy day. I am an advocate for mental health, so I think it is essential to take care of yourself and find time to do the things that you enjoy. Running a business comes with a wide range of challenges every day, so I make time to just focus on myself and my family.