The RPA industry is quickly evolving solely to help digitize labour using machine intelligence. It is also known for capitalizing engagement along with creating big data, managing social media, and solve mobile technology issues, accompanied by cloud computing issues, that a particular industry might or may not struggle.
Understanding what is rpa is as important as gaining knowledge about its role and responsibilities. Hence, without much ado, let’s elucidate –
What is RPA
Robotic Process automation, aka RPA, is a crucial and rapid change encroaching upon various industries. It uses automation and AI to automate repetitive business processes to perform errorless tasks at scale minus human delay.
Despite its benefits, a seamless RPA implementation is often challenged, for multiple reasons, a few of which are mentioned below –
16 RPA Challenges Companies Face During Implementation:
1. Onboarding and Employee Resistance
Onboarding and employee resistance are defined as the changes which are further implemented to the new technology. The changes can sometimes be traumatic as they involve responsibilities that can ultimately affect an employee’s daily schedule. It is also known to frequent communication, demands new skills, and the implementation process. Everything comes under the persistent and well known and much-discussed RPA challenges.
2. Right Processes
Robotic Process Automation technology involves rule-based, high volume, and repetitive tasks. The best result for these tasks is migration tasks and data entry. If deploying Robotic Process Automation solutions need robots, then the few complexities occur every time, and these further need to be thoroughly checked.
3. Realistic Expectations is the key
Implementation and deployment of Robotic Process Automation are the most challenging tasks in the latest technology and are among the most commonly occurred RPA challenges. It is known to affect the whole level of processes. All the operations usually go through different functionalities like company and individual hierarchy. It sometimes depends upon other companies on various levels.
4. Responsibility mismanagement:
Robotic process automation usually involves plenty of responsibilities. There must always be a concerned and responsible person for every process implemented to the ultimate procedures.
5. Lack of existence of Local Team:
A team makes a process successful. If you have the right team, it can either make or break things. But a team that does not have the required skills to implement robotic process automation technology can make things worse for the business. It is one of the most significant issues while considering the implementation of automated process automation technology.
6. Economic aspects:
It’s a well-known fact that robotic process automation deployments are expensive. To implement automated automation solutions, one should consider the economic effect on the business. It further requires skills with many great efforts and dedicated training to achieve further in the automation processes. Thus, implementing robotic process automation is undoubtedly desirable but not economical at all.
7. RPA Maintenance
When the implementation is done, all the processes are successfully deployed and ready to explore RPA difficulties and challenges. One such challenge is the maintenance of this technology.
8. The famous Wrong RPA
Another top challenge of RPA implementation. Many companies end up choosing the wrong solution as, most of the time, they don’t have the skills and guidance to judge which is the best and ultimate solution for them.
9. Infrastructure Issues
The modern era challenges of RPA implementation challenges are choosing the right RPA solutions. It is very much important to have the proper infrastructure to deploy and employ it as per the desired location.
10. Post-Implementation Adoption
If one has implemented robotic process automation solutions already to the company, then it is necessary to consider the challenges after implementation. After implementing solutions, usually, organizations fail to consider the pushbacks.
11. Claiming Ownership:
This refers to the company or individual which has the ultimate Robotic Process Automation solutions. Here the main difficulty is that many enterprises don’t consider the preliminary requirements, designs and skills.
12. Limited Application options
Few documents require partial automation. So, this is not reasonable to put any cost and time into any form of partial automation. Also, if it involves audio, images, and video data at any time, one must opt for complete automation solutions regarding the new technology.
13. Interim Solution
Robotic Process Automation technology is not meant to give long term solutions. It provides optimized and immediate benefits. This is also one of the most occurred RPA challenges. As companies look for long-term solutions, they are always looking for growth, but Robotic Process Automation solutions are not always delivering long-term solutions.
Tips on how to overcome challenges:
- Siloed implementation.
- Unclear expectations.
- Inconsistent outcomes.
- Disconnected dots.
- Technical ambiguity.
- Mismanagement of Responsibilities
- Lack of Help from a Local Team
- Desirable, but Not Economical
- Maintenance of Your RPA
- Picking the Wrong RPA
- Infrastructure Issues
- Post-Implementation Adoption
Today, industries like utilities, insurance, banking and telecommunication are becoming the biggest adopters of RPA. Such enterprises with complex workflows and high volume tasks often encounter numerous human errors that cause depreciated revenue, lower production and even risk to life. Automating such recurring, time-consuming, and complex tasks, RPA is leading companies to a streamlined, time-effective, and efficient business eco-system.